Internet Defamation Removal Attorneys

Internet Defamation Removal Attorneys

A Blog Focused on Strategies for Deleting Damaging Online Content

Tag Archives: Yelp

Devanney to Lead “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet” Webinar

Posted in Defamation Removal, False Reviews, Internet Defamation General, Webinars
Colleen Devanney, who heads up Vorys’ internet defamation practice, is leading an upcoming online webinar presentation on defamation removal on Wednesday, July 27, 2016 at 3:00 ET. The webinar—entitled “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet”–will run approximately 75 minutes. A full course description and registration information for the… Continue Reading

False, Negative Online Reviews Challenge Health Care Professionals and Health Care Providers

Posted in False Reviews, Health Care / Physicians, Other Internet Law Issues, Review Websites
Online reviews affect nearly every industry, and health care is certainly one of them. What differentiates health care, in this context, is the Health Insurance Portability and Accountability Act of 1996, or HIPAA. Under HIPAA, a federal privacy law, health care professionals and providers are not allowed to disclose certain health information about patients without… Continue Reading

Order Requiring Non-Party Yelp to Remove Defamatory Reviews Affirmed by California Appellate Court

Posted in Cases & Court Decisions, Communications Decency Act, Defamation Removal, Yelp
A California appellate court recently affirmed a lower court’s decision to require Yelp to remove three defamatory reviews. The First Appellate District did, however, remand the case to the trial court to narrow the terms of the removal order, which ordered Yelp to also remove potential future reviews. The court determined that the removal order… Continue Reading

Devanney to Lead Upcoming Webinar on Strategies for Removing Defamation From the Internet

Posted in Defamation Removal, Internet Defamation General, Webinars
On Thursday, Feb. 18, 2016, Colleen Devanney will lead a webinar, entitled “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet.”  Devanney, who is leading Vorys’ internet defamation practice — will present from 3:00 to 4:15 p.m. ET in the webinar hosted by the Clear Law Institute. The webinar is intended for attorneys, who… Continue Reading

Online Reviews: Ten Things You Should Know

Posted in False Reviews, Online Reputation, Other Internet Law Issues, Review Websites, Yelp
Whether you like them or not, it is hard to ignore online reviews. For many businesses, online review pages and ratings are displayed prominently in Google and Bing searches. And many brick and mortar retail stores have “People Love Us on Yelp” stickers displayed on their doors or windows. Speaking of Yelp, according to the… Continue Reading

Why Your Business’s Online Reputation Matters and How to Protect It

Posted in Businesses and Executives, Online Reputation, Other Internet Law Issues
Executives from top businesses around the world have weighed in. And they have indicated that the top risk for their respective companies is their reputation. In 2013, Deloitte released the results of a survey of 300 top management and board members from across the globe. According to the survey results, reputation became the single greatest strategic… Continue Reading

Controversial People-Rating App, Peeple, Prepares for Launch

Posted in Apps, Cyberbullying, False Reviews, Other Internet Law Issues
A new app expected to launch in November is generating a lot of mostly negative buzz following a recent story published in The Washington Post. In fact, the headline of that very article refers to the forthcoming app, Peeple, as “terrifying.” Peeple, according to the article, is described as “basically Yelp, but for humans.” Yes, on… Continue Reading

Washington Case Turns on Application of Federal CDA Immunity

Posted in Cases & Court Decisions, Communications Decency Act, Other Internet Law Issues
Last week, the Washington Supreme Court handed down a favorable ruling in a case turning on the application of the federal Communications Decency Act of 1996 – favorable, that is, for those seeking to hold websites accountable for certain harm arising out of content published on their sites. In a 6-3 ruling, the top Washington… Continue Reading

Protecting Your Business’s Reputation on the Internet

Posted in Businesses and Executives, False Reviews, Online Reputation, Review Websites
According to a recent survey, more consumers are reading online reviews. They are forming opinions more quickly based on those reviews. They are paying close attention to star ratings. And, in general, they are highly trusting of online reviews. These survey results, discussed below, reaffirm just how vulnerable businesses are today on the internet.  Consequently, business… Continue Reading

Revenge Porn Site Operator Sentenced to 18 years in Calif. County Jail for Identity Theft, Extortion

Posted in Cases & Court Decisions, Other Internet Law Issues, Revenge Porn
Former revenge porn website operator Kevin Bollaert, previously found guilty of 21 counts of identity theft and six counts of extortion, was sentenced to 18 years in jail on Friday. As stated in our February post, California passed an “anti-revenge porn” law in October 2013, which penalizes revenge porn offenders up to six months behind… Continue Reading

Central Florida Apartment Complex’s Anti-Negative Review Policy Backfires

Posted in False Reviews, Online Reputation, Review Websites, Travel & Hospitality
For anyone looking for a place to stay – whether a hotel or an apartment complex – there is no question that, second to price, peer reviews are very important.   Hotels and apartment complexes are well aware of this too and, naturally, their owners and members of management are concerned with negative reviews – in… Continue Reading

False Competitor Reviews: John Doe Lawsuits & False Advertising Claims

Posted in Businesses and Executives, Competitor Defamation, False Reviews, Identify Anonymous Defamers
There is no denying that online reviews are important for businesses.  After all, customers regularly search them out and are increasingly relying them. According to a 2014 survey of 2,104 consumers, SEO expert BrightLocal found that 88 percent of the respondents had read online reviews for local businesses and 88 percent of the consumers also… Continue Reading

Businesses Must Not Unfairly Impact Online Reviews

Posted in Businesses and Executives, False Reviews, Online Reputation, Yelp
Today, a business’s online reputation is a large component of how customers and potential customers perceive it.  Businesses must be aware of what customers are saying about them online and via social media. In other words, they must be reading online reviews.  Given the significance of online reviews these days, many businesses are afraid of… Continue Reading

Cease and Desist Letter an Effective Response to False Online Reviews When Strong Legal Grounds Exist

Posted in Defamation Removal, False Reviews, Internet Defamation General
Businesses and individuals have increasingly become victims of false online reviews.  When a party has been the subject of such damaging internet posts, an attorney or other hired professional (e.g. PR or ORM expert) can utilize a variety of techniques to assist his or her client. On the legal side, a cease and desist letter… Continue Reading

Competitor Defamation: How to Overcome Damaging Content Posted Online by Competitors

Posted in Competitor Defamation, False Reviews
Today, anyone who wants to cause damage to a business can easily do so simply by going online and harming them in one of many different ways. Online attacks on businesses and their professionals may originate from a number of parties, including business competitors. Realizing the potentially devastating effects that damaging content such as false… Continue Reading

Hotel Warns Against Negative Reviews, Receives Flood of 1-star Ratings

Posted in Online Reputation, Travel & Hospitality
Being open to honest feedback and encouraging consumers to voice their opinions is not a terrible thing for businesses — even if that includes some negative or constructive criticism.  What a business should not do is enact a policy or take some other action to discourage people from posting negative reviews. And a hotel in New… Continue Reading

How In-House Counsel Can Help Shape Their Companies’ Reputations

Posted in Businesses and Executives, Competitor Defamation, Defamation Removal, False Reviews, Identify Anonymous Defamers, Internet Defamation General, Online Reputation
Company reputations today are largely dictated by what is posted on the internet, both about the companies themselves and their executives. Gone are the days where reputation is based on building up and maintaining goodwill with consumers over time. As Jennifer Evans, Chief Risk Officer at ANZ, was quoted in a Deloitte report, “reputations built… Continue Reading

LXBN TV: Should Yelp Be Forced to Unmask Anonymous Reviewers?

Posted in False Reviews, Identify Anonymous Defamers, Yelp
Last week, I sat down with LXBN TV’s Colin O’Keefe to discuss the pending Virgnia case involving Hadeed Carpet Cleaning and Yelp.  In this case, which we blogged about earlier this month, the Virginia-based carpet cleaning business has asked Yelp to reveal the names of several authors of anonymous disparaging posts.  Yelp does not believe… Continue Reading

Protecting Physicians’ Reputations from False Reviews

Posted in False Reviews, Health Care / Physicians, Online Reputation
Among those we frequently assist in the area of internet defamation, the members of one profession in particular are uniquely susceptible to false reviews on the internet: physicians. Physicians are vulnerable to reputation attacks for a number of reasons, and false reviews are especially challenging to physicians because of HIPAA restrictions. Unlike, say, a restaurant… Continue Reading

Case Involving Harmful Anonymous Yelp Reviews Headed to Virginia Supreme Court

Posted in Cases & Court Decisions, False Reviews, Identify Anonymous Defamers, Yelp
Small business owners such as Virginia’s Joe Hadeed recognize the free speech rights of individuals to post negative reviews on Yelp.  But, on the heels of his case heading to the Virginia Supreme Court, Hadeed could not help but ask a reporter, “where’s my right to defend my business?” Hadeed’s case will be heard in… Continue Reading

False Review Removal Strategies: How to Deal with Bogus Online Reviews Written by Competitors

Posted in Competitor Defamation, Defamation Removal, False Reviews
All too often, dishonest companies damage their competitors’ reputations online by making a series of false statements on review-based websites. Competitors regularly seek refuge on websites such as Ripoff Report, Pissed Consumer and Yelp. Each of these websites is structured such that users can anonymously publish false (and even defamatory) reviews. These false reviews are often… Continue Reading

How to Identify Anonymous Posters on Yelp

Posted in False Reviews, Identify Anonymous Defamers, Yelp
In today’s internet landscape, it is very easy to anonymously post harmful content. However, using a fake screen name or email address does not mean an internet user has completely shielded his or her identity, particularly when that person violates a website’s terms or potentially the law. On the popular review website Yelp, it is no… Continue Reading

How to Remove Defamatory Reviews from Yelp

Posted in Defamation Removal, False Reviews, Yelp
Based on third quarter data from 2013, more than one-in-five Yelp reviews earned two or fewer stars on the website’s five-star scale. Of the website’s 47 million reviews, 13 percent earned one-star reviews, while posters gave eight percent two-star reviews. This is not to say that the majority of underwhelming reviews may not be warranted. But… Continue Reading