Internet Defamation Removal Attorneys

Internet Defamation Removal Attorneys

A Blog Focused on Strategies for Deleting Damaging Online Content

Tag Archives: Online Reviews

Consumer Review Fairness Act Signed Into Law

Posted in Online Reputation, Other Internet Law Issues, Review Websites
President Barack Obama recently signed the Consumer Review Fairness Act into law. The newly passed law, signed on December 14, 2016, has three main functions. First, it voids provisions in form contracts that limit a person’s right to publish genuine negative reviews online. Second, it voids clauses threatening penalties or fines against the authors of such reviews. Third,… Continue Reading

Reporting Harmful Non-Defamatory Google Reviews

Posted in Google, Online Reputation, Other Internet Law Issues
It is generally difficult to convince a website to remove defamatory third-party content without a court order. If person A goes to a website and says person B’s statements about him or her are false, how does that website know whether person A is telling the truth? And, even so, how would the website know if… Continue Reading

How Not to Deal With Negative Online Reviews: Addressing Online Criticism in Light of Pending Federal Legislation on Non-Disparagement Clauses

Posted in Businesses and Executives, False Reviews, Internet Defamation General, Online Reputation
On Tuesday, Sept. 12, the House of Representatives passed H.R.5111, better known as the Consumer Review Fairness Act of 2016. The Consumer Review Fairness Act is a bipartisan bill aimed at protecting consumers who criticize businesses online. More specifically, the legislation is aimed at prohibiting businesses from inserting language in “form contracts” with customers—essentially non-disparagement… Continue Reading

Devanney to Lead “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet” Webinar

Posted in Defamation Removal, False Reviews, Internet Defamation General, Webinars
Colleen Devanney, who heads up Vorys’ internet defamation practice, is leading an upcoming online webinar presentation on defamation removal on Wednesday, July 27, 2016 at 3:00 ET. The webinar—entitled “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet”–will run approximately 75 minutes. A full course description and registration information for the… Continue Reading

False, Negative Online Reviews Challenge Health Care Professionals and Health Care Providers

Posted in False Reviews, Health Care / Physicians, Other Internet Law Issues, Review Websites
Online reviews affect nearly every industry, and health care is certainly one of them. What differentiates health care, in this context, is the Health Insurance Portability and Accountability Act of 1996, or HIPAA. Under HIPAA, a federal privacy law, health care professionals and providers are not allowed to disclose certain health information about patients without… Continue Reading

Order Requiring Non-Party Yelp to Remove Defamatory Reviews Affirmed by California Appellate Court

Posted in Cases & Court Decisions, Communications Decency Act, Defamation Removal, Yelp
A California appellate court recently affirmed a lower court’s decision to require Yelp to remove three defamatory reviews. The First Appellate District did, however, remand the case to the trial court to narrow the terms of the removal order, which ordered Yelp to also remove potential future reviews. The court determined that the removal order… Continue Reading

Best Practices, Worst Practices for Responding to Internet Defamation

Posted in Communications Decency Act, Defamation Removal, Internet Defamation General
There are a number of ways in which one can respond to internet defamation. There are also a number of ways not to respond. Below is an overview of some different response options that affected parties should and should not consider. How not to respond to online defamation We have said repeatedly on our blog… Continue Reading

Nev. Jury Awards Internet Defamation Plaintiffs $38.3 Million in Damages for Anonymous Websites

Posted in Cases & Court Decisions, Defamatory Websites, Internet Defamation General
Three-and-a-half years after filing a lawsuit over false allegations comparing him to Bernie Madoff, a federal jury recently awarded a California real estate professional and his company more than $38 million. On February 17, Bradley Cohen—founder and CEO of a Los Angeles-based real estate investment firm, Cohen Asset Management, Inc. (CAM)—and his company were awarded… Continue Reading

Employers Must Be Careful Using Non-Disparagement Clauses to Discourage Employees’ Negative Online and Social Media Posts

Posted in Employment Law, Online Reputation, Other Internet Law Issues
In recent years, there has been backlash against non-disparagement clauses pertaining to online reviews. In particular, those attempting to restrict honest—albeit negative—feedback about companies.  In fact, California passed a law in August 2014 prohibiting anti-negative review policies. Meanwhile the Federal Trade Commission filed its first ever lawsuit over similar non-disparagement clauses last September. Beyond potentially restricting… Continue Reading

Devanney to Lead Upcoming Webinar on Strategies for Removing Defamation From the Internet

Posted in Defamation Removal, Internet Defamation General, Webinars
On Thursday, Feb. 18, 2016, Colleen Devanney will lead a webinar, entitled “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet.”  Devanney, who is leading Vorys’ internet defamation practice — will present from 3:00 to 4:15 p.m. ET in the webinar hosted by the Clear Law Institute. The webinar is intended for attorneys, who… Continue Reading

Fla. Attorney Wins Judgment, Award of Damages for Online Defamation by Former Client

Posted in Cases & Court Decisions, False Reviews
A Florida appellate court has affirmed a trial court’s judgment and award of $350,000 in damages in favor of a Florida attorney who claimed she had been defamed in online reviews. Ann-Marie Giustibelli, a South Florida family law attorney, had represented Copia Blake in a divorce proceeding against Peter Birzon before Giustibelli and Blake’s attorney-client… Continue Reading

Online Reviews: Ten Things You Should Know

Posted in False Reviews, Online Reputation, Other Internet Law Issues, Review Websites, Yelp
Whether you like them or not, it is hard to ignore online reviews. For many businesses, online review pages and ratings are displayed prominently in Google and Bing searches. And many brick and mortar retail stores have “People Love Us on Yelp” stickers displayed on their doors or windows. Speaking of Yelp, according to the… Continue Reading

Why Your Business’s Online Reputation Matters and How to Protect It

Posted in Businesses and Executives, Online Reputation, Other Internet Law Issues
Executives from top businesses around the world have weighed in. And they have indicated that the top risk for their respective companies is their reputation. In 2013, Deloitte released the results of a survey of 300 top management and board members from across the globe. According to the survey results, reputation became the single greatest strategic… Continue Reading

FTC Sues Company Seeking to Prevent Customers’ Negative Online Reviews

Posted in Cases & Court Decisions, False Reviews, Other Internet Law Issues
Last month, the Federal Trade Commission (FTC) filed suit in the Middle District of Florida against two companies and their principals over a “gag” clause aimed at preventing negative reviews. On Sept. 24, 2015, the FTC filed a complaint for permanent injunction and other equitable relief against Roca Labs, Inc., Roca Labs Nutraceutical USA, Inc.,… Continue Reading

Controversial People-Rating App, Peeple, Prepares for Launch

Posted in Apps, Cyberbullying, False Reviews, Other Internet Law Issues
A new app expected to launch in November is generating a lot of mostly negative buzz following a recent story published in The Washington Post. In fact, the headline of that very article refers to the forthcoming app, Peeple, as “terrifying.” Peeple, according to the article, is described as “basically Yelp, but for humans.” Yes, on… Continue Reading

Protecting Your Business’s Reputation on the Internet

Posted in Businesses and Executives, False Reviews, Online Reputation, Review Websites
According to a recent survey, more consumers are reading online reviews. They are forming opinions more quickly based on those reviews. They are paying close attention to star ratings. And, in general, they are highly trusting of online reviews. These survey results, discussed below, reaffirm just how vulnerable businesses are today on the internet.  Consequently, business… Continue Reading

How to Remove False and Defamatory Pissed Consumer Reviews

Posted in Complaint Websites, Defamation Removal, False Reviews, Pissed Consumer, Review Websites
Pissed Consumer – branded as a “premier consumer advocacy group” – is home to countless online reviews and complaints about businesses across dozens of industries.  For many small- and medium-sized businesses, false and defamatory reviews on Pissed Consumer can be quite harmful. Fortunately for these businesses and business owners, Pissed Consumer does offer removal options for… Continue Reading

How to Deal with Extortionists Threatening Bad Reviews, Other Online Reputation and Brand Attacks

Posted in Businesses and Executives, False Reviews, Internet Defamation General, Online Reputation
Increasingly today, “extortionists” are threatening businesses with potential harmful reviews or posting other damaging content online.  For instance, if a business does not give that person a refund, produce replacement, or discount, he or she could make good on a promise to harm the company online. As part of preventing online reputation and brand attacks, businesses… Continue Reading

How to Remove False, Defamatory Reviews from My3Cents.com

Posted in Complaint Websites, Defamation Removal, False Reviews, Review Websites
No company today is immune from negative reviews on websites such as My3Cents.com.  In fact, My3Cents.com has received an aggregate 2.2 star rating (out of 5) on its own website.  Certainly, negative online reviews may be rooted in fact and are not necessarily actionable.  But, many online reviews on websites such as My3Cents.com are false… Continue Reading

Central Florida Apartment Complex’s Anti-Negative Review Policy Backfires

Posted in False Reviews, Online Reputation, Review Websites, Travel & Hospitality
For anyone looking for a place to stay – whether a hotel or an apartment complex – there is no question that, second to price, peer reviews are very important.   Hotels and apartment complexes are well aware of this too and, naturally, their owners and members of management are concerned with negative reviews – in… Continue Reading

How to Remove False, Defamatory Complaints.com Posts

Posted in Complaint Websites, Defamation Removal, False Reviews, Review Websites
Businesses have a lot to gain from positive online reviews.  Even a business that has overall strong reviews, however, can suffer if a disgruntled person publishes a false and defamatory post.  Complaints.com is one website where businesses can become victims of internet defamation, and the website’s header – which reads “CONSUMERS IN CONTROL” – implies the… Continue Reading

False Competitor Reviews: John Doe Lawsuits & False Advertising Claims

Posted in Businesses and Executives, Competitor Defamation, False Reviews, Identify Anonymous Defamers
There is no denying that online reviews are important for businesses.  After all, customers regularly search them out and are increasingly relying them. According to a 2014 survey of 2,104 consumers, SEO expert BrightLocal found that 88 percent of the respondents had read online reviews for local businesses and 88 percent of the consumers also… Continue Reading

How to Remove False, Defamatory Glassdoor Reviews

Posted in Businesses and Executives, Defamation Removal, False Reviews, Glassdoor, Online Reputation
Founded in 2007, Glassdoor.com is an online “career community” with a database consisting of several million company reviews, CEO ratings, salary reports, job interview reports and more.  But as both the Associated Press and the Wall Street Journal have phrased things – in articles published nearly three years apart – Glassdoor is a website where… Continue Reading

How to Remove False and Defamatory Citysearch Reviews

Posted in Defamation Removal, False Reviews, Review Websites
Before there was Yelp, there was Citysearch.  Founded in 1995 as an online guide for finding local businesses, Citysearch helped pave the way into an era of consumers posting online reviews. While Yelp has blown Citysearch and other competition out of the water in recent years, Citysearch is nevertheless still active and businesses are still… Continue Reading