Internet Defamation Removal Attorneys

Internet Defamation Removal Attorneys

A Blog Focused on Strategies for Deleting Damaging Online Content

Tag Archives: Non-Disparagement Clause

Consumer Review Fairness Act Signed Into Law

Posted in Online Reputation, Other Internet Law Issues, Review Websites
President Barack Obama recently signed the Consumer Review Fairness Act into law. The newly passed law, signed on December 14, 2016, has three main functions. First, it voids provisions in form contracts that limit a person’s right to publish genuine negative reviews online. Second, it voids clauses threatening penalties or fines against the authors of such reviews. Third,… Continue Reading

How Not to Deal With Negative Online Reviews: Addressing Online Criticism in Light of Pending Federal Legislation on Non-Disparagement Clauses

Posted in Businesses and Executives, False Reviews, Internet Defamation General, Online Reputation
On Tuesday, Sept. 12, the House of Representatives passed H.R.5111, better known as the Consumer Review Fairness Act of 2016. The Consumer Review Fairness Act is a bipartisan bill aimed at protecting consumers who criticize businesses online. More specifically, the legislation is aimed at prohibiting businesses from inserting language in “form contracts” with customers—essentially non-disparagement… Continue Reading

Best Practices, Worst Practices for Responding to Internet Defamation

Posted in Communications Decency Act, Defamation Removal, Internet Defamation General
There are a number of ways in which one can respond to internet defamation. There are also a number of ways not to respond. Below is an overview of some different response options that affected parties should and should not consider. How not to respond to online defamation We have said repeatedly on our blog… Continue Reading

Employers Must Be Careful Using Non-Disparagement Clauses to Discourage Employees’ Negative Online and Social Media Posts

Posted in Employment Law, Online Reputation, Other Internet Law Issues
In recent years, there has been backlash against non-disparagement clauses pertaining to online reviews. In particular, those attempting to restrict honest—albeit negative—feedback about companies.  In fact, California passed a law in August 2014 prohibiting anti-negative review policies. Meanwhile the Federal Trade Commission filed its first ever lawsuit over similar non-disparagement clauses last September. Beyond potentially restricting… Continue Reading

Online Reviews: Ten Things You Should Know

Posted in False Reviews, Online Reputation, Other Internet Law Issues, Review Websites, Yelp
Whether you like them or not, it is hard to ignore online reviews. For many businesses, online review pages and ratings are displayed prominently in Google and Bing searches. And many brick and mortar retail stores have “People Love Us on Yelp” stickers displayed on their doors or windows. Speaking of Yelp, according to the… Continue Reading

Central Florida Apartment Complex’s Anti-Negative Review Policy Backfires

Posted in False Reviews, Online Reputation, Review Websites, Travel & Hospitality
For anyone looking for a place to stay – whether a hotel or an apartment complex – there is no question that, second to price, peer reviews are very important.   Hotels and apartment complexes are well aware of this too and, naturally, their owners and members of management are concerned with negative reviews – in… Continue Reading

New California Law: Non-Disparagement Clauses Barring Online Reviews are Void, Unenforceable

Posted in Businesses and Executives, False Reviews, Online Reputation
In August 2014, we wrote about a New York hotel that was slammed online when people learned it was fining wedding parties $500 for negative reviews left by their guests.  On Tuesday, California passed legislation prohibiting businesses from doing something just like that: having customers sign non-disparagement clauses agreeing not to post bad online reviews.… Continue Reading

Hotel Warns Against Negative Reviews, Receives Flood of 1-star Ratings

Posted in Online Reputation, Travel & Hospitality
Being open to honest feedback and encouraging consumers to voice their opinions is not a terrible thing for businesses — even if that includes some negative or constructive criticism.  What a business should not do is enact a policy or take some other action to discourage people from posting negative reviews. And a hotel in New… Continue Reading