Internet Defamation Removal Attorneys

Internet Defamation Removal Attorneys

A Blog Focused on Strategies for Deleting Damaging Online Content

Tag Archives: Negative Reviews

Central Florida Apartment Complex’s Anti-Negative Review Policy Backfires

Posted in False Reviews, Online Reputation, Review Websites, Travel & Hospitality
For anyone looking for a place to stay – whether a hotel or an apartment complex – there is no question that, second to price, peer reviews are very important.   Hotels and apartment complexes are well aware of this too and, naturally, their owners and members of management are concerned with negative reviews – in… Continue Reading

False Competitor Reviews: John Doe Lawsuits & False Advertising Claims

Posted in Businesses and Executives, Competitor Defamation, False Reviews, Identify Anonymous Defamers
There is no denying that online reviews are important for businesses.  After all, customers regularly search them out and are increasingly relying them. According to a 2014 survey of 2,104 consumers, SEO expert BrightLocal found that 88 percent of the respondents had read online reviews for local businesses and 88 percent of the consumers also… Continue Reading

Businesses Must Not Unfairly Impact Online Reviews

Posted in Businesses and Executives, False Reviews, Online Reputation, Yelp
Today, a business’s online reputation is a large component of how customers and potential customers perceive it.  Businesses must be aware of what customers are saying about them online and via social media. In other words, they must be reading online reviews.  Given the significance of online reviews these days, many businesses are afraid of… Continue Reading

New California Law: Non-Disparagement Clauses Barring Online Reviews are Void, Unenforceable

Posted in Businesses and Executives, False Reviews, Online Reputation
In August 2014, we wrote about a New York hotel that was slammed online when people learned it was fining wedding parties $500 for negative reviews left by their guests.  On Tuesday, California passed legislation prohibiting businesses from doing something just like that: having customers sign non-disparagement clauses agreeing not to post bad online reviews.… Continue Reading

Competitor Defamation: How to Overcome Damaging Content Posted Online by Competitors

Posted in Competitor Defamation, False Reviews
Today, anyone who wants to cause damage to a business can easily do so simply by going online and harming them in one of many different ways. Online attacks on businesses and their professionals may originate from a number of parties, including business competitors. Realizing the potentially devastating effects that damaging content such as false… Continue Reading

Hotel Warns Against Negative Reviews, Receives Flood of 1-star Ratings

Posted in Online Reputation, Travel & Hospitality
Being open to honest feedback and encouraging consumers to voice their opinions is not a terrible thing for businesses — even if that includes some negative or constructive criticism.  What a business should not do is enact a policy or take some other action to discourage people from posting negative reviews. And a hotel in New… Continue Reading

Whitney Gibson to Lead 8/27 Webinar: ‘How to Come Out on Top When Dealing With Negative Reviews’

Posted in Defamation Removal, False Reviews, Webinars
Whitney Gibson will be leading an upcoming webinar, “How to Come Out on Top When Dealing With Negative Reviews.” The live webinar, hosted by the Association of Strategic Marketing, will take place on Wednesday, August 27, 2014 from 1:00 to 2:00 p.m.  It is primarily designed for marketing directors, managers, social media managers, presidents, vice presidents, analysts,… Continue Reading

Teachers, Professors and Defamatory Reviews Online

Posted in False Reviews, Identify Anonymous Defamers
On May 22, The Janesville Gazette (Wisc.) ran a story about Sally Vogl-Bauer, a University of Wisconsin-Whitewater professor, suing a former graduate student over allegedly defamatory statements published online. Vogl-Bauer contends the former student made false statements through YouTube, Blogger.com and TeacherComplaints.com about her treatment of the student. According to court documents, the student called her… Continue Reading

Positive Reviews are Critical to Success of Hotels

Posted in False Reviews, Online Reputation, Travel & Hospitality
Like other businesses, hotels can suffer from a sampling bias when it comes to online reviews: review pages may not be representative of actual customer bases and a disparaging review can carry significant weight. A recent study published in the Aug. 2013 edition of the Cornell Hospitality Quarterly (“CQ”), however, revealed that as hotels receive… Continue Reading

Aware of False Reviews Dilemma, Some Healthcare Providers are Now Publishing Patient Reviews Online

Posted in False Reviews, Health Care / Physicians
Last week, we discussed how physicians can overcome the various challenges of online reviews. A growing number of healthcare groups are understanding the realities of online ratings and reviews, and are taking matters into their own hands. Two recent stories highlight how hospitals are becoming more transparent by publishing patient reviews online. On April 18,… Continue Reading

Protecting Physicians’ Reputations from False Reviews

Posted in False Reviews, Health Care / Physicians, Online Reputation
Among those we frequently assist in the area of internet defamation, the members of one profession in particular are uniquely susceptible to false reviews on the internet: physicians. Physicians are vulnerable to reputation attacks for a number of reasons, and false reviews are especially challenging to physicians because of HIPAA restrictions. Unlike, say, a restaurant… Continue Reading

Combating False Reviews: Beware of ‘Independent’ Review Website Scheme

Posted in Competitor Defamation, Defamatory Websites, False Reviews
When the New York attorney general’s office cracked down on 19 companies in September 2013 for false reviews, it sent a loud and clear message to many businesses. For others, the combined $350,000 in fines might have simply been a wakeup call to get more creative with their deceptive online advertising practices. In September 2012, research firm… Continue Reading

Case Involving Harmful Anonymous Yelp Reviews Headed to Virginia Supreme Court

Posted in Cases & Court Decisions, False Reviews, Identify Anonymous Defamers, Yelp
Small business owners such as Virginia’s Joe Hadeed recognize the free speech rights of individuals to post negative reviews on Yelp.  But, on the heels of his case heading to the Virginia Supreme Court, Hadeed could not help but ask a reporter, “where’s my right to defend my business?” Hadeed’s case will be heard in… Continue Reading

False Review Removal Strategies: How to Deal with Bogus Online Reviews Written by Competitors

Posted in Competitor Defamation, Defamation Removal, False Reviews
All too often, dishonest companies damage their competitors’ reputations online by making a series of false statements on review-based websites. Competitors regularly seek refuge on websites such as Ripoff Report, Pissed Consumer and Yelp. Each of these websites is are structured such that users can anonymously publish false (and even defamatory) reviews. These false reviews are… Continue Reading

How to Remove Defamatory Reviews from Yelp

Posted in Defamation Removal, False Reviews, Yelp
Based on third quarter data from 2013, more than one-in-five Yelp reviews earned two or fewer stars on the website’s five-star scale. Of the website’s 47 million reviews, 13 percent earned one-star reviews, while posters gave eight percent two-star reviews. This is not to say that the majority of underwhelming reviews may not be warranted. But… Continue Reading