Internet Defamation Removal Attorneys

Internet Defamation Removal Attorneys

A Blog Focused on Strategies for Deleting Damaging Online Content

Category Archives: Businesses and Executives

Subscribe to Businesses and Executives RSS Feed

How to Remove Search Results Linking to False and Defamatory Content

Posted in Businesses and Executives, Defamation Removal, False Reviews, Google, Internet Defamation General, Online Reputation
When people want to learn about a product, service, company or professional, they often go straight to the internet. And, unsurprisingly, a large percentage of people are going directly to search engines. According to PwC’s 2015 Total Retail Survey, of the more than 19,000 people the company surveyed worldwide, 56 percent of them indicated the… Continue Reading

How Not to Deal With Negative Online Reviews: Addressing Online Criticism in Light of Pending Federal Legislation on Non-Disparagement Clauses

Posted in Businesses and Executives, False Reviews, Internet Defamation General, Online Reputation
On Tuesday, Sept. 12, the House of Representatives passed H.R.5111, better known as the Consumer Review Fairness Act of 2016. The Consumer Review Fairness Act is a bipartisan bill aimed at protecting consumers who criticize businesses online. More specifically, the legislation is aimed at prohibiting businesses from inserting language in “form contracts” with customers—essentially non-disparagement… Continue Reading

How Businesses Can Protect Their Executives From Online Reputation Attacks

Posted in Businesses and Executives, Internet Defamation General, Online Reputation, Other Internet Law Issues
Businesses are incredibly vulnerable to online reputation attacks.  Virtually anyone with a motive can seriously harm a business’s reputation online.  This issue has been previously framed from a company perspective.  What has not been discussed as much is how company executives are also quite susceptible to being attacked online, and it is just as important… Continue Reading

Why Your Business’s Online Reputation Matters and How to Protect It

Posted in Businesses and Executives, Online Reputation, Other Internet Law Issues
Executives from top businesses around the world have weighed in. And they have indicated that the top risk for their respective companies is their reputation. In 2013, Deloitte released the results of a survey of 300 top management and board members from across the globe. According to the survey results, reputation became the single greatest strategic… Continue Reading

Protecting Your Business’s Reputation on the Internet

Posted in Businesses and Executives, False Reviews, Online Reputation, Review Websites
According to a recent survey, more consumers are reading online reviews. They are forming opinions more quickly based on those reviews. They are paying close attention to star ratings. And, in general, they are highly trusting of online reviews. These survey results, discussed below, reaffirm just how vulnerable businesses are today on the internet.  Consequently, business… Continue Reading

Google Considers Truth, Accuracy for Search Rankings

Posted in Businesses and Executives, Defamatory Websites, False Reviews, Google, Internet Defamation General
Google has been considering a new search ranking algorithm that factors in trustworthiness, according to a report released by the company this past winter.  Forbes.com contributor Daniel Newman recently fleshed this concept out in a June 30 column. From an internet defamation/defamation removal perspective, this potential new way of Google ranking content makes for an interesting discussion.  Certainly at… Continue Reading

Video: Protecting Your Business’s Reputation Online

Posted in Businesses and Executives, Internet Defamation General, Online Reputation, Other Internet Law Issues, Videos
Vorys’ online reputation and brand protection group has launched a new YouTube channel: VorysInternetLaw. The group plans to publish new videos every two weeks. In the first video, partner Whitney Gibson — who leads Vorys’ online reputation and protection group — discusses four common issues businesses frequently face on the internet: Internet defamation; Traffic diversion using others’… Continue Reading

How to Remove False and Defamatory Google Reviews

Posted in Businesses and Executives, Defamation Removal, False Reviews, Google, Review Websites
When running a search of a business on Google, chances are that an aggregate star rating (on a 5.0 scale) and a listing of Google Reviews will appear high up in the search results.  While Google Reviews may not yet have the widespread appeal of Yelp, they are gaining in popularity and will continue to be… Continue Reading

How to Deal with Extortionists Threatening Bad Reviews, Other Online Reputation and Brand Attacks

Posted in Businesses and Executives, False Reviews, Internet Defamation General, Online Reputation
Increasingly today, “extortionists” are threatening businesses with potential harmful reviews or posting other damaging content online.  For instance, if a business does not give that person a refund, produce replacement, or discount, he or she could make good on a promise to harm the company online. As part of preventing online reputation and brand attacks, businesses… Continue Reading

False Competitor Reviews: John Doe Lawsuits & False Advertising Claims

Posted in Businesses and Executives, Competitor Defamation, False Reviews, Identify Anonymous Defamers
There is no denying that online reviews are important for businesses.  After all, customers regularly search them out and are increasingly relying them. According to a 2014 survey of 2,104 consumers, SEO expert BrightLocal found that 88 percent of the respondents had read online reviews for local businesses and 88 percent of the consumers also… Continue Reading

How Businesses Can Protect Against, Prevent and Plan for Online Reputation Attacks

Posted in Businesses and Executives, Defamation Removal, False Reviews, Online Reputation, White Papers
Today, consumers typically form first impressions of businesses based on what they read about them on the internet, particularly on search engines such as Google. In fact, according to a study released by PricewaterhouseCoopers in 2012, 80 percent of the 7,005 consumers interviewed worldwide indicated they researched products online before making purchases. And this figure… Continue Reading

How to Remove False, Defamatory Glassdoor Reviews

Posted in Businesses and Executives, Defamation Removal, False Reviews, Glassdoor, Online Reputation
Founded in 2007, Glassdoor.com is an online “career community” with a database consisting of several million company reviews, CEO ratings, salary reports, job interview reports and more.  But as both the Associated Press and the Wall Street Journal have phrased things – in articles published nearly three years apart – Glassdoor is a website where… Continue Reading

Six Things Businesses Should Consider Before Filing Internet Defamation Claims

Posted in Anti-SLAPP, Businesses and Executives, Internet Defamation General
Even the best businesses cannot always keep every customer, employee, business partner, or other party happy at all times.  Unfortunately, in this day and age, many of these disgruntled parties will choose to take their complaints public by posting disparaging information or content about a company online, which can cause significant damage. Such behavior has… Continue Reading

Businesses Should Create ‘Web Assets’ to Help Protect Against Online Reputation Attacks

Posted in Businesses and Executives, Online Reputation, Other Internet Law Issues
Businesses are best equipped to handle online reputation attacks if they take steps upfront to protect their reputations; take preventative measures to try to thwart or limit attacks; and plan out how to address attacks if (or when) they really do occur. Considering today’s internet landscape and current U.S. laws (such as the First Amendment and… Continue Reading

Businesses Must Not Unfairly Impact Online Reviews

Posted in Businesses and Executives, False Reviews, Online Reputation, Yelp
Today, a business’s online reputation is a large component of how customers and potential customers perceive it.  Businesses must be aware of what customers are saying about them online and via social media. In other words, they must be reading online reviews.  Given the significance of online reviews these days, many businesses are afraid of… Continue Reading

New California Law: Non-Disparagement Clauses Barring Online Reviews are Void, Unenforceable

Posted in Businesses and Executives, False Reviews, Online Reputation
In August 2014, we wrote about a New York hotel that was slammed online when people learned it was fining wedding parties $500 for negative reviews left by their guests.  On Tuesday, California passed legislation prohibiting businesses from doing something just like that: having customers sign non-disparagement clauses agreeing not to post bad online reviews.… Continue Reading

In-House Counsel Guidebook on Handling Internet Defamation, Reputation Attacks (digital version)

Posted in Businesses and Executives, Defamation Removal, False Reviews, Identify Anonymous Defamers, Internet Defamation General, Online Reputation, White Papers
We recently published a digital version of the In-House Counsel Guidebook: How to Handle Internet Defamation and Online Reputation Attacks, which is accessible here. The In-House Counsel Guidebook provides insights for in-house counsel on internet defamation and online reputation matters.  The Guidebook, which was authored by Whitney Gibson, is based on our experience handling hundreds of… Continue Reading

White Paper (PDF) – In-House Counsel Guidebook: How to Handle Internet Defamation and Online Reputation Attacks

Posted in Businesses and Executives, Defamation Removal, False Reviews, Identify Anonymous Defamers, Internet Defamation General, Online Reputation, White Papers
Businesses and professionals are frequently the victims of online reputation attacks, including instances of internet defamation. Given that a legal analysis is often involved when determining how to handle these online attacks, in-house legal counsel will often be asked for input. The In-House Counsel Guidebook provides insights for in-house counsel, based on our experience handling… Continue Reading

How In-House Counsel Can Help Shape Their Companies’ Reputations

Posted in Businesses and Executives, Competitor Defamation, Defamation Removal, False Reviews, Identify Anonymous Defamers, Internet Defamation General, Online Reputation
Company reputations today are largely dictated by what is posted on the internet, both about the companies themselves and their executives. Gone are the days where reputation is based on building up and maintaining goodwill with consumers over time. As Jennifer Evans, Chief Risk Officer at ANZ, was quoted in a Deloitte report, “reputations built… Continue Reading