There are a number of ways in which one can respond to internet defamation. There are also a number of ways not to respond.
How not to respond to online defamation
We have said repeatedly on our blog that solutions are fact-dependent. But there are several potential responses that companies and professionals (and their attorneys) should generally avoid.
For example, alleged victims of internet defamation must neither attempt to sue websites (or their parent companies) for third party users’ postings, nor threaten to file a lawsuit without an adequate legal basis.
Under section 230 of the Communications Decency Act of 1996 (CDA), most websites today are shielded from liability content published by third party users of the websites.